Last Updated: September 8, 2025
VCANUS (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (http://www.vcanus.com/) or use our services. Please read this policy carefully.
1. Information We Collect
We collect information to provide, improve, and protect our services. This includes:
1.1 Information You Provide Directly
- Name, email address, phone number, and company affiliation
- Inquiries, feedback, and service usage details
1.2 Information Collected Automatically
- IP address, browser type, access logs, and cookies
- Device information and service usage data
2. Purpose of Collecting and Using Personal Information
We use the information we collect for the following purposes:
2.1 Service Provision and Management
- Responding to inquiries and providing technical support
- Managing service usage and improving user experience
2.2 Marketing and Promotion
- Sending newsletters and promotional materials (with your consent)
- Managing events and campaigns
2.3 Legal Compliance
- Complying with applicable laws and regulations (e.g., tax reporting, dispute resolution)
3. Retention Period of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods for specific records are as follows:
- Records of contracts or withdrawals: 5 years
- Records of payments and supply of goods/services: 5 years
- Records of consumer complaints or dispute resolution: 3 years
4. Sharing of Personal Information
We do not share your personal information with third parties except in the following circumstances:
- With your explicit consent
- When required by law
- When necessary to provide services through trusted partners (e.g., cloud service providers)When sharing information with third parties, we limit the data to what is necessary and ensure they comply with privacy laws.
| Recipient | Purpose | Information Shared |
|---|---|---|
| Cloud Service Providers (e.g., AWS, Google Cloud) | Data storage and management | Name, email, service usage records |
5. Transfer of Personal Information Internationally
To provide global services, we may transfer your personal information to other countries. We ensure that such transfers comply with applicable data protection laws, including GDPR.
| Destination | Purpose | Information Transferred |
|---|---|---|
| United States | Data storage and management | Name, email, service usage records |
We take necessary measures to ensure the security of your information during international transfers.
6. Security Measures
We implement the following measures to protect your personal information:
- Administrative Safeguards: Internal policies and employee training
- Technical Safeguards: Access controls, encryption, and security software
- Physical Safeguards: Secure storage and restricted access to personal information
7. Your Rights
You have the following rights regarding your personal information:
- The right to access, correct, delete, or restrict processing of your personal data
- The right to withdraw consent (note that withdrawing consent may limit your use of our services)
To exercise these rights, please contact us at:
📧 info@vcanus.com
We will respond to your request within 10 days of receipt.
8. Cookies and Similar Technologies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our services. You can disable cookies through your browser settings, though this may limit some functionalities.
9. Data Protection Officer
We have appointed a Data Protection Officer to oversee our privacy practices:
- Name: [SH Lee]
- Position: [Manager]
- Contact: 📧 info@vcanus.com / ☎ +82-31-719-8816
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@vcanus.com
Thank you for trusting VCANUS with your personal information. We are committed to protecting your privacy and ensuring a secure experience.